Frameworks

Harlow Solutions is a long-standing partner of the GCA (Government Commercial Agency), an executive agency of the Cabinet Office. The GCA (Government Commercial Agency) supports the public sector to achieve maximum commercial value when procuring common goods and services. By helping the public sector achieve significant commercial benefits every year, the GCA (Government Commercial Agency) ensures that world-class public services offer the best possible value for taxpayers.

Combined Digital Workflow, Cloud Based Hosting and Records Information Management (RM6346)

We are pleased to be one of only six framework suppliers on Lot 2 of this agreement. This route is open to both Central Government and the Wider Public Sector: providing a strategic path to evolve your records management and implement modern, secure digital workflows.

Transforming Physical Archives into Digital Assets

Services under this framework are designed to help your organisation reduce its reliance on physical records through a structured digital evolution. We provide a fully managed service that includes:

• Back Scanning: The professional conversion of existing physical archives into secure, accessible digital records.
• Implementing Digital Strategies: Helping you design and execute a roadmap to modernise your records information management.
• Digitising at Source: Using intelligent workflow solutions to capture records digitally at the point of creation, improving accuracy and speed.
• Cloud-Based Hosting: Providing high-security, scalable hosting environments to ensure your digital records are accessible to authorized personnel whenever they are needed.

Key Benefits of Utilizing RM6346: Lot 2

Significant Cost Savings Access a transparent pricing model designed to deliver measurable commercial benefits. This framework leverages collective buying power to ensure competitive rates for both digitisation and hosting.

Total Compliance All framework suppliers were awarded following a robust procurement process. This ensures your project meets all legal and regulatory standards without the need for a costly independent tender.

Proven Security As an approved supplier, Harlow has invested in critical management systems. This includes Cyber Essentials Plus, Business Continuity, and rigorous Data Protection protocols to ensure your digital records are handled with the highest level of integrity.

Efficiency and Speed Avoid the time and expense of independent procurement. Lot 2 is easily accessed via a short mini-competition process with pre-agreed terms and conditions that offer immediate contractual safeguards.

Expert Consultancy Beyond the technical migration, Lot 2 ensures your organisation benefits from expert account management, product engineering, and strategic consultancy to guide your long-term digital goals.

Courier, Distribution, Storage and Specialist Solutions Framework (RM6354)

In addition to our established print expertise, Harlow has further expanded its service offering through the Courier, Distribution, Storage and Specialist Solutions framework. This agreement provides a secure and reliable infrastructure for the movement and management of physical assets and critical documentation across the public sector.

Under RM6354, we provide specialised support for:

• Secure Storage and Warehousing: Ensuring your physical assets are held in controlled, auditable, and ISO-accredited environments.
• Traceable Distribution: Final-mile delivery services that maintain a robust chain of custody for sensitive materials.
• Specialised Logistics: Bespoke solutions for complex storage and distribution requirements that demand the highest levels of security and precision.

Our inclusion on this framework reinforces Harlow’s ability to act as a single-source partner for both the production and the secure physical management of your organisation’s critical communications and assets.

Contact Us

If you believe these frameworks suit your organisational needs and you would like to explore the benefits further, please contact our team. Our Sales Manager and Framework Specialist, Andrew Pettit, will be happy to discuss your requirements.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

Harlow is a long-standing supplier on the NHS London Procurement Partnership (LPP) frameworks. We provide NHS Trusts and public sector organisations with a compliant, pre-vetted route to market for managing critical physical and digital document workflows.

Clinical Digital Health Solutions (CDHS) Framework

Designed to support the NHS in achieving its long-term digital transformation goals, the CDHS framework accelerates the adoption of modern technology in clinical settings. Under this agreement, Harlow is an approved supplier for Patient Support System Solutions.

This accreditation allows us to provide NHS Trusts with secure, interoperable platforms that actively engage patients in their own care. We partner with your clinical teams to deploy communication and support systems that integrate seamlessly into your existing pathways. By bridging the gap between hospital data and the patient experience, we ensure critical health information is accessible exactly when it is needed. This targeted approach removes administrative friction, allowing your Trust to realise meaningful gains in both clinical time and operational efficiency.

Digital Document Solutions (DDS) Framework

Furthering our commitment to operational resilience, Harlow is also an approved supplier on the Digital Document Solutions (DDS) Framework. This agreement provides a streamlined and transparent gateway for organisations looking to modernise their information governance.

We are accredited to support NHS and public sector bodies across five core service areas:

• Internal Print: The strategic management of your internal print estate to optimise efficiency, reduce waste, and lower operational costs.
• External Print: The secure, high-volume production and distribution of critical clinical and administrative communications.
• Digital Mail Room: Intelligent inbound mail processing that digitises and routes physical correspondence directly into your clinical or administrative systems.
• Scanning: Medical-grade digitisation of historical and active physical records to reclaim estate space and improve data access.
• Document Storage: Secure, compliant, and fully auditable off-site archiving for your sensitive physical assets.

By utilising these specific lots, your organisation can easily access innovative and compliant digital services that meet the rigorous standards required in modern healthcare environments.

Contact Us

If you would like to explore these frameworks as a route to market for your organisation, please contact our team to discuss your requirements.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

Harlow is a long-standing supplier on the Crescent Purchasing Consortium (CPC) and Northern Procurement Group (NPG) frameworks. These agreements offer a streamlined, compliant route to market for all public sector bodies, with a particular focus on the unique requirements of the education sector.

Many of our public sector customers already benefit from these frameworks, which can include a 'direct award' feature (subject to specified conditions) to simplify the procurement process.

In addition to our established presence, Harlow has secured a place on the Multifunctional Devices and Associated Products and Services framework, which now encompasses a broader range of print and design solutions. This allows us to support our partners across two dedicated Lots:

Lot 1: Multifunctional Devices and Associated Products and Services This lot focuses on the strategic management and provision of your internal device estate. We provide the infrastructure and support required to manage multifunctional devices effectively, ensuring your organisation has access to the latest technology while reducing waste and operational costs.

Lot 2: Ad-hoc Print and Design For requirements that fall outside of standard device management, Lot 2 provides a compliant route for bespoke projects. From professional graphic design services to high-quality ad-hoc printing for educational materials or administrative assets, we ensure your physical communications meet the highest professional standards.

By utilising these CPC lots, schools, academies, universities, and other public bodies can access a total print and design solution that is both cost-effective and fully compliant with current procurement regulations.

Contact Us

If you would like to explore these frameworks as a route to market for your organisation, please reach out to our team to discuss your specific requirements.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

Harlow has partnered with HealthTrust Europe for over 15 years. This journey began with a shared focus on providing reliable print management for the NHS, and since then, we have worked alongside many Trusts to deliver full, end to end solutions. We understand the unique pressures of the healthcare environment, and our longevity on these frameworks is a testament to our commitment to excellence.

We are proud to share that our partnership has recently expanded. In addition to our established presence on the framework for External Print and Digital Services (Ref: 2020/s 202-492052), Harlow has secured a place on the comprehensive Document, Communication and Print Management framework.

This expanded accreditation allows us to support our partners across five specialised Lots:

Lot 1: Document Management We manage the entire lifecycle of your records. This includes a comprehensive range of services such as secure physical storage, high speed scanning for digitisation, and the certified, secure destruction of sensitive documents.

Lot 2: Communication Tools This lot focuses on the seamless integration of traditional and innovative communication methods. We provide the tools and processes required to manage mailing and document processing tasks, ensuring every message is delivered through the most efficient, secure, and cost-effective mode available.

Lot 3: External Print Solutions From initial design to final distribution, we cover all external printing requirements. This includes the production of high quality letterheads, leaflets, and bespoke design services for both physical and digital print needs.

Lot 4: Print Management We provide a strategic solution to optimise your printing infrastructure. By streamlining internal workflows and managing your device estate, we help you reduce operational costs while providing expert guidance on print efficiency.

Lot 5: Aggregation of Lots 1 to 4 For organisations with complex requirements across multiple service areas, Lot 5 offers a unified procurement route. This allows you to run a single, competitive exercise to secure an end to end managed service that covers your entire document and communication needs.

Our established External Print and Digital Services framework also remains a core route to market. This fully outsourced solution enables the strategic management of your entire print estate, including reprographics, personalisation, and stock management.

Whether you are looking to optimise your current infrastructure or seeking a complete digital transformation, these frameworks provide a compliant, flexible, and efficient route to market.

Contact Us

If you would like to explore these routes to market, please reach out to our team to discuss your specific requirements.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

Harlow Solutions is proud to be an approved supplier under the North Western Universities Purchasing Consortium (NWUPC). As a trusted partner within the Higher Education sector, we provide a compliant, flexible, and efficient route for universities and public sector organisations to access high-quality print and communication services.

Print Solutions Framework (Agreement Reference: PRI3173 NW)

We are delighted to maintain our status on the Print Solutions Framework, which is specifically designed to meet the rigorous quality and sustainability standards required by NWUPC members. This agreement allows member institutions to bypass lengthy independent tendering processes, instead utilising a streamlined procurement gateway to access our full suite of services.

Our expertise ensures we meet the unique, often complex requirements of the academic environment, offering:

• Comprehensive Print Management: From traditional prospectus and marketing materials to day-to-day administrative stationery.
• Innovative Digital Services: Integrated solutions that bridge the gap between physical print and digital student engagement.
• Sustainability Alignment: Workflows designed to meet the environmental and social value objectives central to the NWUPC mission.

By choosing Harlow Solutions through this framework, members benefit from expert account management, reliable service delivery, and a procurement process that ensures both value for money and total regulatory compliance.

Contact Us

If you are an NWUPC member and would like to discuss how we can support your institution’s print and communication goals, please get in touch.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

Harlow is proud to be a supplier on the Dukefield Print Solutions Framework for Print and Associated Services. This framework is specifically designed to provide a compliant, high-value procurement route for the education sector, as well as the wider public sector and non-profit organisations.

Managed by procurement specialists who understand the complexities of institutional requirements, the Dukefield framework ensures that organisations can access top-tier print and document services while meeting all necessary regulatory and quality standards. By utilising this framework, our partners benefit from pre-vetted pricing and service levels, significantly reducing the administrative burden of the tendering process.

Through the Dukefield Print Solutions Framework, Harlow offers a comprehensive suite of services tailored to the specific needs of schools, academies, universities, and public bodies, including:

• Managed Print Services: Strategic management of your internal print estate to increase efficiency and reduce waste.
• External Print and Fulfillment: High-quality production and secure distribution of educational materials, stationery, and promotional assets.
• Digital Transformation: Integrated solutions to help transition from paper-heavy processes to streamlined digital workflows.
• Specialised Document Solutions: Handling sensitive and regulatory documentation with the security and precision required for public sector compliance.

Our inclusion on this framework reinforces our commitment to providing accessible, cost-effective, and professional print management solutions that allow educational and public sector leaders to focus on their core mission.

Contact Us

If you are a member of a public sector organisation or educational institution looking to utilise this framework, please contact us to discuss how we can support your next project.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

Harlow is an approved supplier on the Procurement for Housing (PfH) framework, a specialised procurement vehicle designed to meet the unique needs of the social housing sector, local authorities, and the wider public sector. By utilising the PfH framework, our partners can access high-quality, pre-vetted services that drive efficiency while ensuring total compliance with public procurement regulations.

Our inclusion on this framework allows us to support housing associations and public bodies across two critical service areas:

Lot 6: Digital Transformation We assist organisations in navigating the complexities of the modern digital landscape. This lot is focused on moving away from legacy, paper-heavy processes toward streamlined, agile, and secure digital workflows. Our solutions under Digital Transformation include:

• Document Digitisation: Converting physical archives into searchable, secure digital assets.
• Workflow Automation: Implementing intelligent systems that reduce manual administrative burdens.
• Secure Cloud Integration: Ensuring that sensitive tenant and organisational data is accessible, protected, and fully auditable.

Lot 7: Total Print Solution This lot provides a comprehensive, end-to-end approach to managing all physical and digital print requirements. We offer a fully managed service that optimises your entire communication estate, including:

• Managed Print Services (MPS): Overseeing your internal device fleet to reduce costs and environmental impact.
• External Print and Fulfilment: Professional production and secure distribution of essential tenant communications, newsletters, and regulatory notices.
• Consolidated Supply Chain: Streamlining the procurement of all print-related goods and services to leverage economies of scale and ensure consistent quality.

The PfH framework is built on the principle of delivering measurable value. By partnering with Harlow through this route, housing providers can realise significant operational savings, improve data security, and enhance the quality of communication with their residents.

Contact Us

If you are a member of the PfH network and would like to discuss how we can support your digital transformation or print management goals, please get in touch.

Email: sales@harlowsolutions.co.uk
Telephone: 0191 455 4286

This framework agreement is a vital procurement route for NHS and wider public sector organisations seeking to modernise their interaction with citizens. With missed appointments costing the NHS an estimated £1.2 billion annually, the transition to intelligent, two-way communication is no longer optional. It is a clinical and financial necessity.

The Route to Modern Engagement

The NHS SBS framework is structured to support everything from traditional correspondence to advanced digital portals. It provides a compliant, streamlined path for:

• Lot 1: Digital (Online) Communication. Internet-based platforms, including patient portals, smartphone apps, and digital letters.
• Lot 2: Messaging. Automated one-way and two-way SMS, digital paging, and alerting systems.
• Lot 3: Voice Communication. Call centre services, intelligent routing, and Interactive Voice Response (IVR).
• Lot 4: Hybrid Mail. On-site or off-site bulk mail solutions that bridge the gap between physical and electronic delivery.
• Lot 5: Patient/Citizen Experience. Tools for surveys and feedback, including fully compliant Friends and Family Testing (FFT).
• Lot 7: Combined Solutions. A single-supplier approach to manage complex, multi-channel communication strategies under one contract.

Key Benefits of the NHS SBS Framework

Reducing "Did Not Attend" (DNA) Rates By enabling accurate, automated appointment reminders and easy rescheduling through digital portals, organisations can significantly improve clinic attendance and resource utilisation.

Driving Digital Inclusion The framework supports multi-language communications and alternative formats. This ensures that every citizen can engage with public services effectively, regardless of their digital skills or physical ability.

Operational Efficiency Moving away from legacy systems, such as fax machines and analogue pagers, reduces administrative pressure. Standardising these workflows across a single supplier helps to cut unnecessary costs and eliminates the burden of manual data handling.

Streamlined Procurement The agreement offers a pre-vetted list of suppliers, allowing for a swift and compliant route to market via direct award or mini-competition. This bypasses the time and expense of a standalone tender process.

The Harlow Advantage

We understand that communication in a clinical setting is a matter of patient safety. Our approach focuses on building validated workflows that ensure version integrity and data security. By integrating these communication tools directly into your existing infrastructure, we help you create a seamless, transparent experience for both your staff and the citizens they serve.

The Lloyd George framework offers a secure and compliant path for GP practices to transition from legacy paper records to a fully digital environment. Digitising these records is a vital part of modernising primary care: freeing up significant physical space and ensuring that patient history is accessible to clinicians whenever it is needed.

Services Provided

• High-Speed Scanning: Medical-grade digitisation of historical paper files.
• Clinical Integration: Seamless indexing and upload to systems such as EMIS and TPP SystmOne.
• Secure Destruction: Certified confidential disposal of paper records once digitisation is validated.
• Compliant Storage: Secure off-site archiving during the transition process.

Key Benefits of Digitisation

Reclaiming Practice Space Remove bulky filing cabinets to create more room for clinical services or administrative functions.

Enhanced Patient Safety Provide clinicians with instant access to complete, searchable patient histories, reducing the risk of clinical errors.

Information Governance Protect sensitive data with encrypted digital backups and strict access controls that meet all GDPR requirements.

Operational Efficiency Eliminate the time-consuming process of manually retrieving and filing paper records.

The Harlow Advantage

We view Lloyd George records as critical clinical assets. Our validated workflows ensure every page is captured with precision, providing a dependable digital foundation that supports the long-term health of your patients and the efficiency of your practice.