Implementation of online order management solution for NHS Trust
"Implementing the online order management system has revolutionised our procurement process, making it more efficient and user-friendly."
The Customer
An NHS Trust wanted to transition to electronic trading for all print and customised stationery requirements, enabling online procurement and payment while providing authorised personnel access to an online catalogue.
The Challenge
The key objectives of the project included:
Electronic Trading: Transitioning from manual to electronic trading for print requirements.
RFQ Creation: Users can generate a Request for Quote by answering predefined questions, enabling estimators to complete it efficiently.
Artwork Creation: Users can design their own artwork using variable data templates.
Shopping Basket: Users can access favourite items, search and filter products for easy selection.
Managed Stock: Enables browsing a personalised catalogue of standard products and stock.
PayPal Integration: Customers can pay using credit/debit cards through PayPal, with or without a PayPal account, for instant approved payment.
Order Tracking: Provides real-time tracking of current orders and access to order history.
Online Reporting: This service offers access to a library of management reports for monitoring stock usage, order history, and spending.
The Results
The implementation of our online order management solution allowed the NHS Trust to seamlessly transition to electronic trading, simplifying the procurement process and providing comprehensive order management and reporting tools.